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- Kaunas Savanorių pr. 155 +370 639 69600
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- Šiauliai Gegužių g. 30 +370 682 29052
All branches are open Mon–Fri 9:00–18:00
A Citroen navigation update starts with a simple question: which system is installed in your car? Some Citroens have a CD-based navigation system, others use an SD card, and still others have an internal hard disk drive (HDD) that has to be updated via USB. On this page you will find all the systems we update and the models they fit: from the C2 and C3 to the C4, C5, C6, C8, Berlingo, Jumpy and Jumper.
If you are looking for maps for your C5, C4 or C3, below you will find a list of systems, indicative prices, the most common problems and a simple update procedure. If you are unsure, visit a branch or send us your car’s model, year and a photo of the system – we will help you identify it.
Citroen navigation update prices
Indicative prices by system type; the exact price is confirmed once your system has been identified.
| Service | Price | Warranty |
|---|---|---|
| Map update for MyWay (WipNav) with SD card (c6) | from 70 € | – |
| Map update for eMyWay RT6 with HDD, SMEG / SMEG+ / SMEG6 (c7) | from 90 € | – |
| Update for NaviDrive WIP Com / Connect Com RT4–RT5 (c3) | from 90 € | – |
| Update for WipCom 3D NaviDrive via USB (c5) | from 90 € | – |
| Update for NaviDrive HDD, Mitsubishi MMCS (c4) | from 90 € | – |
| NaviDrive RT3 navigation discs (c2) | from 60 € | – |
| Dayton VDO CD navigation discs (c1) | from 60 € | – |
| Software version check and update | from €25 | – |
Most common Citroen navigation problems
Below are the things drivers most often ask about or search for. Most cases can be solved by updating the maps or software, but sometimes deeper diagnostics are needed.
Citroen navigation shows an old map, new roads are missing
The maps have usually not been updated since the car was purchased. New roundabouts, bypasses and addresses simply do not exist in the system.
What you can check yourself: Look in the navigation menu to see which map version or year is shown, and make a note of your car’s year and system type.
We identify your system (c1–c7) and load the appropriate maps. The update costs from 60 € (CD systems) to 90 € (HDD systems), and from 70 € for SD systems, depending on the system.
Citroen navigation does not read the navigation disc
The causes may be a dirty or scratched disc, a disc for the wrong region, or outdated software. RT3 systems use two different software discs, so using the wrong one will inevitably fail.
What you can check yourself: Check that the disc is clean and inserted the correct way up. On an RT3 system: switch on the ignition, hold MENU until an additional menu appears, and select DEVICE DESCRIPTION – you will see the version there.
We determine the version (5.x – VAN, 6.x – CAN), update the software and load the correct discs. A version check with an update starts from 25 €.
Citroen navigation system does not detect the SD card
In the MyWay (WipNav) system, the card is used to update the maps and the internal HDD. The card may have the wrong format, dirty contacts, or may have been prepared for a different system.
What you can check yourself: Remove and reinsert the card, check that it is not write-protected, and make sure it is suitable for your car’s make and year.
We prepare a suitable SD card with maps and software. MyWay update – from €70.
Citroen C5 navigation update fails
The C5 came with many different systems (c1–c7), so a common mistake is to install maps for the wrong system. The year of manufacture also matters: for example, the 2006–2009 C5 with RT4/RT5 differs from the 2009+ models with MMCS or WipCom 3D.
What you can check yourself: Note the exact year and the appearance of the screen, and take a photo of the menu – this will help us identify the system quickly.
We identify the system from the year and the photo, then prepare the appropriate maps. For HDD systems (c3, c4, c5) the price is from €90.
Citroen C4 2012 navigation not working or no map displayed
The 2010+ C4 and DS4 usually have the eMyWay RT6 with an internal HDD. Maps for this system are prepared based on the VIN, and without the correct data the system may show an error or ask for a card.
What you can check yourself: Write down the car’s VIN (you will find it in the vehicle registration certificate) and check whether the screen is touch-sensitive and has a USB port.
We prepare maps based on the VIN and update the internal HDD. eMyWay RT6 (c7) update – from €90.
Navigation shows the wrong location or takes a long time to find satellites
Most often the cause is the antenna, a poor contact or a software error, rather than outdated maps. It can also happen when you are in an underground car park or between tall buildings.
What you can check yourself: Drive to an open area and wait a few minutes. Check whether any tinted film or metallized element has been applied to the glass.
We carry out diagnostics and, if necessary, update the software (from €25). For hardware faults, we give the exact price after an inspection.
Citroen navigation freezes or keeps restarting
The cause may be outdated software, corrupted data on the HDD, or a persistently poor contact. After a failed update, the system sometimes works unstably.
What you can check yourself: Turn off the ignition, wait a few minutes and turn it on again. If the problem keeps recurring, do not try to copy files onto the system yourself.
We check the software version, the drive and the map data. We discuss the diagnostics and the exact price before starting work.
The latest Citroen maps do not load from USB
Systems with an HDD (e.g. WipCom 3D, c5) load maps from a USB flash drive. This will not work if the format of the drive, the file structure or the map version does not match the system.
What you can check yourself: Do not change the files or format the flash drive yourself – bring the car in for an inspection.
We prepare a USB flash drive for your system and update the HDD. Price – from €90.
Which Citroen navigation system does your car have?
Over twenty years Citroen has used several different generations of navigation, and their appearance sometimes differs only slightly. We identify the system by the car model, year of manufacture and a photo of the screen. Below is a list with our internal codes and the models each system fits.
Before you come in, look at the screen and note the year of your car – this is usually enough for initial identification.
- c1 – Dayton VDO CD: C5 up to mid-2003 with a large colour screen; maps on 13 CDs.
- c2 – NaviDrive RT3: C2 2003–2008, C3 2003–2006, C4 2004–2007, C5 2003–2006, C6 2005–2006, C8 2003–2007, Jumper 2006–2007; CD discs.
- c3 – NaviDrive WIP Com / Connect Com RT4–RT5: C4 from 2007, C5 2006–2009, C6 from 2006, C8 from 2007, Jumper from 2007; internal HDD is updated.
- c4 – NaviDrive HDD (Mitsubishi MMCS): C5 from 2009.
- c5 – WipCom 3D NaviDrive: C5 from 2009; the internal HDD is updated from a USB flash drive.
- c6 – MyWay (WipNav) with SD card: C3 and DS3 from 2009, C4 and C5 from 2008, C8 from 2009, Berlingo from 2008, Jumpy from 2009.
- c7 – eMyWay RT6 with HDD (SMEG, SMEG+, SMEG6): touch screen, USB; C3 and DS3 from 2012, C4 and DS4 from 2010, C5 and DS5 from 2012, Berlingo and Jumpy from 2012.
A photo with the screen switched on and the car’s VIN speed up identification – for c7 systems, maps are not prepared at all without the VIN.
Is it worth updating Citroen maps, or should you buy a new device?
Within a few years, roundabouts, motorway sections, traffic rules and thousands of addresses change. An old map does not necessarily make a mistake at every turn, but sometimes the guidance suggests driving along a section that has already been closed or changed. On trips abroad this becomes noticeable even faster.
When a factory navigation system is already installed in the car, an update is usually cheaper than a new external device worth more than a hundred euros or replacing the system. The most important thing is that the maps match your system: an unsuitable disc or file will not work or may lock the system.
Before buying a new navigation device, it is worth considering what you get: an integrated system shows the route on the instrument panel as well, works with the car’s audio and does not need mounts. That is why many drivers choose to update their existing system.
- An update is worthwhile if the system otherwise works well and you are missing new roads or European countries.
- First, check whether the system reads the disc or card – if not, the solution may require software or hardware work rather than maps.
- If the screen or unit is faulty, we determine the price after diagnostics and decide whether a repair makes sense.
If the car is driven mostly around Lithuania, Lithuanian (detailed) and neighboring country maps will definitely be enough; choosing all of Europe is relevant if you often travel abroad.
How the update works for different Citroen systems
The procedure depends on the system generation. CD systems (c1, c2) use navigation discs with separate regions: for example, in the RT3 system, CD10 covers Estonia, Latvia, Lithuania (detailed), Belarus and Ukraine, while CD06 covers Germany. If the system does not read the disc, we first check whether the software needs to be updated.
For RT3, the software version can be viewed by switching on the ignition, holding MENU until an additional menu appears, and selecting DEVICE DESCRIPTION. If the version is 5.x, the VAN disc is used; if 6.x, the CAN disc. There are two different update discs of this kind, so if the version is not identified correctly, failure is guaranteed.
In systems with an internal HDD (c3, c4, c5, c7), the drive itself is updated, with maps loaded via USB, while for the c6 it is done with an SD card, which updates the internal HDD and the software. Preparing for such cases requires precise information about the car.
You can compare the general idea of navigation map updating with our navigation map update service, and for portable devices there is a separate page about TomTom, Garmin and iGo updates.
Citroen C5, C4, C3 and other models: what to expect
The C5 is the model with the largest number of different systems: from the old Dayton VDO to RT3, RT4, MMCS HDD, WipCom 3D, MyWay and eMyWay RT6. Therefore, the navigation systems of two C5s of the same model may be completely different, and a request for just „C5 navigation” is not enough. We need the year and the appearance of the screen. This also applies to C5 X7 generation cars, whose system depends on the trim level.
The C4 and C3 most often have MyWay (c6) or eMyWay RT6 (c7); the C4 Picasso or newer models with other multimedia units may not be on the list that we currently describe. The same applies to the C5 Aircross: if your system does not match those listed above, simply come during working hours and tell us the exact year and trim level.
Other French manufacturers have similar brand systems, so many customers also ask about Peugeot navigation updates or Renault navigation.
If you have several cars, send us the VIN of each one – even within one family, maps for different brands are not interchangeable, and each car needs separate preparation.
How a Citroen navigation update works
- Prepare the details. Note down the car model, year of manufacture and VIN number. If you can, take a photo of the navigation screen and menu.
- Visit a branch or contact us. Come to the nearest branch in Vilnius, Kaunas, Klaipėda or Šiauliai Mon–Fri 9:00–18:00 or call the car navigation phone number.
- We identify the system. Based on the model, year and appearance, we determine which system (c1–c7) is installed and, in the case of RT3, also the software version.
- We discuss the price. We tell you which maps are suitable, how much it will cost and what actions will be required. We start work only with your consent.
- We install the maps. We prepare the discs, SD card or USB flash drive and update the system and, if necessary, the software.
- We check the result. Before handing the car back, we make sure that the system recognizes Lithuania and other countries and that the maps work.
Frequently asked questions about Citroen navigation updates
How much does a Citroen navigation update cost?
The approximate price is from 60 € for CD systems and from 70–90 € for SD and HDD systems. We will tell you the exact amount once we have identified your system.
How can I find out which navigation system my Citroen has?
We identify the system by the model, year of manufacture and screen appearance. A photo and the VIN number are enough, and in unclear cases we take a look ourselves at the branch.
Is the VIN number required?
For eMyWay RT6 systems with HDD (c7), the VIN is required because the maps are prepared for the specific car. For other systems, it also helps to identify the model accurately.
Will you update the navigation of a Citroen C5?
Yes, the C5 had the largest number of systems – from Dayton VDO to eMyWay RT6. It is important to know the year: for example, the C5 2006–2009, 2009+ and 2012+ use different systems.
Is the C4 Picasso, C3 or C5 Aircross supported?
The C3 and C4 have systems from the list (c2, c3, c6, c7) depending on the year. The C4 Picasso and C5 Aircross are not clearly specified here, so it is best to simply come to a branch during working hours and show us the system in person.
Which countries are included in the maps?
HDD and SD systems cover all of Europe: from Ireland and Portugal to Finland and Greece, with detailed Lithuania. In CD systems, maps are divided into regions, e.g., CD10 covers Estonia, Latvia, Lithuania, Belarus and Ukraine.
Can I update it myself?
Some systems allow this via USB, but you need the correct files and the right software version. A mistake can lock the system, so it is often safer to entrust it to a technician.
What are your working hours?
All branches are open Mon–Fri 9:00–18:00 and closed on weekends. You can find more about the branches on the contacts page.