Bring it to the nearest branch or call
- Vilnius Kareivių g. 11A +370 655 77057
- Kaunas Savanorių pr. 155 +370 639 69600
- Klaipėda Sausio 15-osios g. 13 +370 647 07741
- Šiauliai Gegužių g. 30 +370 682 29052
All branches are open Mon–Fri 9:00–18:00
Sewing machine repair is needed when the needle keeps breaking, the thread twists or tangles, or the machine simply won’t turn any more. On this page you will find prices, descriptions of the most common faults, a few simple checks you can do yourself, and an explanation of how repairs are carried out at our branches.
We repair household sewing machines and overlockers – Singer, Brother, Janome, Juki, Pfaff and other manufacturers – and also carry out maintenance of industrial machines. We have been repairing electronics and home appliances since 2007. Sometimes it is enough to clean, lubricate and adjust the mechanism, so it is worth starting with diagnostics.
Sewing machine repair price list
Below are the service prices and warranties; table columns: service, price, warranty.
| Service | Price | Warranty |
|---|---|---|
| Sewing machine fault diagnosis (diagnostics) | 10 € | – |
| Complete disassembly and cleaning, oiling, adjustment, locating and tightening loose screws | from €20 | 2 mo. |
| Mechanical repair / hook (bobbin case) repair / adjustment (usually when the machine skips stitches, makes no stitches, the stitch is too loose, it bends / breaks needles, doesn’t feed the fabric, doesn’t wind the thread, etc.) | from €20 | 2 mo. |
| Electrical part repair (usually when it doesn’t work at all) | from €25 | 2 mo. |
| Foot pedal repair (usually when it doesn’t work at all) | from €15 | 2 mo. |
| Overlocker repair / adjustment (doesn’t overcast, doesn’t form a seam, skips stitches, the threads cross, etc.) | from €20 | 2 mo. |
| Sewing machine fault report for the insurance company (covered by insurance) | 30 € | – |
Most common sewing machine faults
Below are the faults for which sewing machines most often come in for repair. Carry out simple checks only after unplugging the machine from the mains. Do not open the motor, pedal or electronic units – for electrical faults, contact our technicians.
The sewing machine doesn’t form stitches or skips stitches
Most often the cause is a blunt or unsuitable needle, a misaligned hook, or incorrectly set needle and hook timing.
What you can check yourself: Replace the needle with a new one suitable for your fabric and re-thread the upper thread.
Mechanical and hook repair or adjustment – from 20 €, 2-month warranty
The needle breaks or bends
The needle may not be inserted all the way, may be the wrong thickness, or the hook and needle plate may be misaligned. Sometimes pulling the fabric by hand is also to blame.
What you can check yourself: Insert a new needle all the way in and don’t pull the fabric – let the machine feed it by itself.
Mechanical adjustment – from 20 €, 2-month warranty
The thread twists, the stitch is too loose or too tight
The problem is often incorrectly threaded thread, dirty areas around the tension discs, or a misadjusted tension mechanism.
What you can check yourself: Pull out both threads completely and re-thread them, with the presser foot raised so that the thread goes between the tension discs.
Cleaning and adjustment – from 20 €, 2-month warranty
The machine does not feed the fabric or does not wind the bobbin thread
The feed dog plate may be clogged with lint, and the bobbin winding mechanism may be worn or out of adjustment.
What you can check yourself: Switch off the machine and use a brush to clean thread remnants from around the bobbin case and under the needle plate.
Disassembly, cleaning and adjustment or mechanical repair – from 20 €, 2-month warranty
The sewing machine does not work at all
The foot pedal, power cord, motor or electronic board may be faulty. Sometimes the mechanism is also jammed.
What you can check yourself: Check that the cord is firmly plugged into the socket and into the machine. Do not take anything apart.
Pedal repair – from 15 €, electrical part repair – from 25 €, 2-month warranty
The overlocker does not trim the edge or the threads get tangled
Most often the threads are threaded incorrectly, the loopers are out of adjustment, the needles are unsuitable, or the blade is dull.
What you can check yourself: Re-thread the machine in the order specified by the manufacturer and check that the needles are inserted correctly.
Overlocker repair or adjustment – from 20 €, 2-month warranty
When a sewing machine is worth taking in for repair
Some problems are caused not by a fault but by dust, lint and dried-up oil. That is why a machine may start skipping stitches or turn with difficulty even if it was purchased recently.
It is worth contacting a technician when simple steps – inserting a new needle, re-threading, removing the bobbin – do not help.
- the needle breaks or bends
- the machine does not form loops or skips stitches
- the stitch is too loose or too tight
- the machine does not feed the fabric
- it does not wind the bobbin thread
- you hear knocking or grinding, or the handwheel turns stiffly
- the machine does not work at all or does not respond to the pedal
Before bringing in the machine, remove the thread, needle and bobbin, and bring the pedal and power cord with it.
What the technician does during the repair
First, the fault is identified – a diagnostic fee of 10 € is charged for this. Based on the result, the technician decides whether cleaning and adjustment are enough, or whether the bobbin mechanism, electrical part or pedal needs to be repaired.
During a full disassembly, the machine is cleaned, oiled and adjusted, and any loosened screws are found and tightened. This is a common solution when the machine is worn or has been standing unused for a long time.
Overlocker repair and adjustment
An overlocker has several threads and a blade, so it is more sensitive to settings than an ordinary sewing machine. The most common complaints are that it does not trim the edge, does not form a seam, skips stitches, or the threads get tangled.
In such cases, you usually do not need to replace the whole machine – the loopers, needles and blade just need to be adjusted. The price of overlocker repair or adjustment starts from 20 €, with a 2-month warranty.
Only needles of the type specified by the manufacturer are suitable for an overlocker – unsuitable ones often cause skipped stitches.
Repair report for insurance
If you have insured home property, we can issue a sewing machine fault assessment report for your insurance company. It costs 30 €, and the insurance company may cover it under the terms of your insurance.
Before applying, check your insurance contract to see which events and which costs are covered.
How to extend the life of your sewing machine
It is useful to clean the machine regularly: after each larger project, remove lint from the bobbin area with a brush. Apply oil only to the places indicated in the manufacturer’s instructions.
Avoid sewing fabrics that are too thick with a fine needle, and do not pull the fabric by hand – this is one of the most common causes of bent or broken needles.
Change the needle roughly after every larger project – a dull needle damages both the fabric and the mechanism.
Branches and opening hours
We accept sewing machines at our branches in Vilnius, Kaunas, Klaipėda and Šiauliai. All branches are open Monday–Friday 9:00–18:00 and closed at weekends.
You will find exact addresses and phone numbers on the Contacts page. For the repair of other household appliances, see the section on household appliance repair.
How sewing machine repair works
- Bring the machine to a branch. Bring the machine to our Vilnius, Kaunas, Klaipėda or Šiauliai branch during opening hours, Mon–Fri 9:00–18:00. Tell us what fault you have noticed, and remember to bring the foot pedal and the power cord.
- Fault diagnosis. A technician inspects the machine and determines the cause of the fault. Diagnostics cost 10 €.
- Discussing the scope of repair. Based on the diagnostic results, you will learn what kind of repair is needed – cleaning and adjustment, mechanical, electrical or pedal repair – and how much it will cost.
- Repair and adjustment. The machine is cleaned, lubricated, adjusted or repaired according to the identified fault. The repair work carried out comes with a 2-month warranty.
- Collecting the machine. When you collect the machine, you can ask how to take care of it. If you need a report for insurance purposes, please tell us in advance.
Frequently asked questions about sewing machine repair
How much does sewing machine repair cost?
Fault diagnosis costs 10 €. Repair prices start from 15 € (pedal repair), from 20 € (disassembly and cleaning, repair of the mechanism, shuttle or overlocker) and from 25 € (repair of the electrical part). The final price depends on the fault, so diagnostics will give a more accurate estimate.
Is a warranty provided for repairs?
Repair work according to the price list comes with a 2-month warranty. The warranty does not apply to diagnostics or to the fault report for an insurance company.
What brands of machines do you repair?
We repair machines from various manufacturers, including Singer, Brother, Janome, Juki and Pfaff. We repair household machines and overlockers, and we also carry out maintenance of industrial sewing machines.
Do you repair overlockers?
Yes. Overlocker repair or adjustment starts from 20 €, with a 2-month warranty. The most common repairs are when the overlocker does not wrap the edge, skips stitches or the threads cross.
Can you issue a report for insurance?
Yes, we issue a fault report for an insurance company for 30 €. Whether insurance will cover any of the costs, and how much, depends on the terms of your insurance.
When are the branches open?
The Vilnius, Kaunas, Klaipėda and Šiauliai branches are open Mon–Fri 9:00–18:00. We are closed at weekends.