Bring it to the nearest branch or call
- Vilnius Kareivių g. 11A +370 655 77057
- Kaunas Savanorių pr. 155 +370 639 69600
- Klaipėda Sausio 15-osios g. 13 +370 647 07741
- Šiauliai Gegužių g. 30 +370 682 29052
All branches are open Mon–Fri 9:00–18:00
Looking for how to carry out a Volkswagen navigation update because the system doesn’t know about new roads, roundabouts or motorway sections? On this page you will find which maps suit your system (RNS-510, RNS-810, MFD3, RNS-310, RNS-315, MFD2, Phaeton VDO NT, MCD / RNS2), how to identify them and what the most common faults are.
It is often unclear which navigation is installed in a Golf, Passat, Tiguan, Touran, Caddy or Touareg, and an incorrectly chosen SD card or disc simply will not work. That is why below we explain how to easily identify the system yourself and how updating differs for systems with a hard drive, an SD card or a CD. For general map updates for other car makes, read the separate page.
Volkswagen navigation update and repair prices
Below are indicative prices by system type; other details are agreed according to your car.
| Service | Price | Warranty |
|---|---|---|
| Map update for RNS-510, RNS-810, MFD3 (code vw1, written to the internal drive) | from 70 € | – |
| Map SD card for RNS-310 / RNS-315 (codes vw2, vw3) | from 60 € | – |
| Map update for MFD2, MCD / RNS2, Phaeton VDO NT (discs, codes vw4–vw6) | from 60 € | – |
| System model identification (RNS-310 or RNS-315) and compatibility check | from 10 € | – |
| Software (firmware) update | from €40 | – |
| Navigation disc reader diagnostics and repair | from 50 € | – |
| Display or control unit fault diagnostics | from €20 | – |
Most common Volkswagen navigation problems
Below are the problems people most often come to us with regarding Golf, Passat, Tiguan, Touran and other Volkswagen navigation systems. Before calling, carry out the safe checks that you can do yourself.
Volkswagen navigation update: the system does not show new roads
The map data is outdated. Factory maps in older cars have long since stopped being updated, so new roundabouts and bypasses are missing from them.
What you can check yourself: Press SETUP and look at the map version. Write down the system name (RNS-510, RNS-315, etc.) and the year of the car.
We update maps according to your system type. Price from €60 (RNS-510 / RNS-810 / MFD3 – from €70); the exact amount is agreed before work begins.
Volkswagen navigation does not detect the SD card (RNS-310, RNS-315)
Most often the card is the wrong one: RNS-310 and RNS-315 cards are not interchangeable. A less common cause is dirty contacts in the card slot or a damaged card.
What you can check yourself: Switch off the system, remove the card and reinsert it, and check that it is pushed in all the way. Find out which system you have (hold SETUP for 5–10 sec. → VERSIONS).
We identify the actual model and provide a suitable SD card with maps (from €60); model identification from €10.
I don’t know whether I have an RNS-310 or an RNS-315
The systems look almost identical, but the internal memory and cards differ. A wrong choice means the maps will not work.
What you can check yourself: Press SETUP and hold for 5–10 seconds: if the VERSIONS window shows 3 lines, it is an RNS-310; if it shows 6 lines, it is an RNS-315.
We check the version and tell you which card suits you. Compatibility check from €10.
Navigation system does not read the disc or shows a DVD error
Most often the disc is dirty or scratched, or the reader’s lens is worn. In older systems (MFD2, MCD, RNS2) this is one of the most common problems.
What you can check yourself: Check that the disc is clean and inserted correctly, and try another disc for the same system. Do not clean the lens yourself.
We diagnose the reader and, if possible, repair or replace the lens. Price from 50 €.
Volkswagen Tiguan navigation shows the wrong location or cannot find GPS
The satellite signal is disrupted due to a damaged GPS antenna or connector, an unreliable cable, or a system error. An outdated map can also „throw” the car onto a different street.
What you can check yourself: Drive to an open area, away from tall buildings and underground car parks, and wait a few minutes. Check that there is no metallized film on the glass.
We diagnose the GPS module, the antenna and the system software. Diagnostics from 20 €, the repair price is given after inspection.
The screen freezes, the system restarts or sometimes switches off
The cause may be a poor contact in the power connector, a weak battery, a software error or a hard drive problem (RNS-510 / RNS-810).
What you can check yourself: Notice whether the faults occur only under certain conditions, for example when starting the engine or in cold weather. Do not open, clean or disassemble the control unit – leave that to the technician.
We perform system diagnostics (from 20 €) and tell you whether a software update (from 40 €) is enough or the hardware needs to be repaired.
After the update, the system does not show the detailed map of Lithuania
Often only one of the two discs has been loaded. For the vw1 system, detailed Lithuania is on DVD2, not DVD1.
What you can check yourself: Check whether you can see Lithuania (the detailed map) and other Eastern European countries in the map selection menu.
We rewrite the missing part of the maps. The price depends on the system type (from 70 €).
The software (firmware) needs to be updated
This is rarely necessary: in 99% of cases the maps work without changing the software.
What you can check yourself: Do not change the software yourself. Look at the version (SETUP → VERSIONS) and write it down.
We choose the suitable version and update it. Price from 40 €, not included in the map update price.
RNS300 navigation update
This system (TravelPilot EX, code vw7) is among those whose maps we do not update.
What you can check yourself: Write down the name of the system and the year of the car so that we can advise you more precisely.
We check whether there is a solution for your case and tell you straight. If not, we offer another option, for example a separate navigation device.
Which Volkswagen navigation system do you have?
Before updating the maps, you need to know exactly which type of system you have. Appearance is often misleading: two different systems can look almost identical but require different data. Our list covers the seven most common Volkswagen systems.
By purpose, they are divided as follows:
- RNS-510, RNS-810, MFD3 (code vw1) – DVD maps, written to the internal hard drive; suitable for Caddy (2008+), Eos (2006), Golf (2008+, Golf A6 – 2009+), Passat B6 (2008+), Passat B6 CC (2009+), Touran (2008+), Tiguan (2008+), Touareg (2007+), Scirocco III (2008), Phaeton GP2 (2009+) as well as Multivan, Transporter and Caravelle.
- RNS-310 and RNS-315 (codes vw2, vw3) – SD card; used in Volkswagen cars manufactured before mid-2011.
- RNS MFD2 (code vw4) – system without an SD card, DVD maps; 2005–2007 Golf, Passat, Touran, Touareg, Jetta, Bora, etc.
- Phaeton VDO NT (code vw5) – CD set, large colour screen.
- MCD / RNS 2-DIN / RNS2 (code vw6) – CD maps, various VW models from 2000.
- RNS300 (code vw7) – we do not update maps for this system.
If you are not sure whether your system is on the list, simply drop by the branch during opening hours and tell us the car model and year.
RNS-310 or RNS-315: how to tell them apart before ordering a card
This is the most common mistake when updating Volkswagen navigation. The RNS-310 and RNS-315 look the same on the outside, but the SD cards are not interchangeable. The RNS-315 has internal memory, while the RNS-310 does not.
You can identify it yourself: press and hold the SETUP button for 5–10 seconds until the VERSIONS window opens. If 3 information lines are shown, you have an RNS-310; if 6 lines, an RNS-315. You can also check the software version: if it starts with 026x or 04xx, it is an RNS-310, otherwise an RNS-315.
If you are not sure what you see on the screen, take a photo of the VERSIONS window and show it to the technician. This helps you avoid buying an unnecessary card.
How the map update works and what remains unchanged
In RNS-510, RNS-810 and MFD3 systems, the software (firmware) is not changed during the map update. The maps are written to the internal hard drive, and the update discs are not left with the customer. Two DVDs are used for this system: the first covers Western and Northern Europe, the second – Eastern and Southeastern Europe with a detailed map of Lithuania.
A software update is a separate procedure and in most cases it is not needed – the system works with the new map without it. If it is truly necessary, it is carried out by selecting the software mode and the appropriate version, and the price is calculated separately.
In RNS-310 and RNS-315 systems, the maps are supplied on an SD card: one card covers Eastern Europe (including Lithuania, Latvia, Estonia and Poland), the other covers Western Europe. MFD2, Phaeton and MCD / RNS2 use discs, so the update depends on your system’s configuration.
When choosing countries, go by your routes: for Lithuania, Latvia and Estonia the Eastern Europe set is enough, while if you are driving to Germany, France or Italy you also need Western Europe.
Is it worth updating an old system, or should you choose a different navigation solution?
A map update is cheaper than a new multimedia unit and is often enough if the system works flawlessly. New roundabouts, bypasses and motorway sections appear in Lithuania every year, so after a few years an old map shows „fields” where you are already driving on asphalt.
It is worth considering an alternative if the screen is faulty, the reader no longer reads discs, or the system is an RNS300. In that case it may be more sensible to use a separate device or a phone; TomTom, Garmin and iGo updates can help if you already have a portable navigation device.
Also note the MFD2: the second disc with the map of Lithuania, Latvia and Estonia is an amateur one, not a factory one, is monochrome and shows only directions. It is an auxiliary aid, not full-fledged colour navigation.
We have separate pages for cars of brands from the same group: Audi navigation, Škoda navigation and Seat navigation.
How a Volkswagen navigation update works
- Tell us the car and the system. Just drop by a branch during opening hours, no appointment is needed. Tell us the model, the year and, if you know it, the name of the system (RNS-510, RNS-315, etc.).
- We determine the exact system type. We check whether it is a vw1–vw7 system and tell the RNS-310 apart from the RNS-315. If the system cannot be updated (e.g. RNS300), we tell you right away.
- We agree on the price before the work. We give you an approximate price and tell you what it includes. A software update or a repair are separate services, and we discuss them in advance.
- We carry out the update or repair. We write the latest maps to the media suitable for your system or to the internal drive, and in case of a fault we diagnose and repair it.
- We check and hand over. We make sure the map works and shows Lithuania and the other countries you selected. You pick it up once everything works.
Frequently asked questions about Volkswagen navigation updates
How much does a Volkswagen navigation update cost?
Map updates start from 60 €, and for RNS-510, RNS-810 and MFD3 systems from 70 €. We give the exact amount once we know the system type.
How do I find out which Volkswagen navigation system I have?
Press SETUP and look at the VERSIONS menu, and also note the car’s model and year. The RNS-310 and RNS-315 are distinguished by 3 or 6 information lines.
Is a navigation update possible for the Volkswagen Tiguan?
It is possible for the Tiguan from 2008 with an RNS-510 / RNS-810 system. It is also possible for a Tiguan with an RNS-310 or RNS-315, if the car was made before mid-2011. For other systems, ask at a branch – drop by during opening hours.
Will the software also change after the maps are updated?
No. In RNS-510 and RNS-810 systems the maps are written to the internal drive, and the software is not changed. In most cases it does not need to be updated, and if it does, it costs extra.
Will I get the update discs for myself?
For RNS-510, RNS-810 and MFD3 systems, the update discs are not left with the customer – the maps are written to the internal drive.
Can you update the RNS300?
We do not update maps for the RNS300 (TravelPilot EX, code vw7). If you have such a system, we will tell you what other options there are.
In which branches do you update Volkswagen navigation?
In Vilnius, Kaunas, Klaipėda and Šiauliai. All branches are open Monday to Friday 9:00–18:00 and closed at weekends.
Will you also update navigation for other brands?
Yes, we have pages for Audi, Škoda, Seat and other brands. For general information, see the navigation update page.