- Žirmūnai, inside RIMI Branch
- Mon–Fri 9:00–18:00 Working hours
- 10 € Diagnostics
- 24–48 h Fault diagnosis
Taisykla7 in Vilnius
Kareivių g. 11A, LT-09109 Vilnius (Žirmūnai)
The branch is inside the RIMI store, under the "ELMEISTRAI" sign.
Robot vacuum cleaner repair at the Vilnius branch in Žirmūnai: the branch is located inside the RIMI store, under the „ELMEISTRAI” sign. The Vilnius branch accepts robot vacuum cleaners with wet cleaning and window-cleaning robots for repair.
On this page you will find prices, a list of the most common faults and a short explanation of how to prepare for your visit. If your robot has been sitting in a cupboard for a long time because of strange behavior or a fall down the stairs, it is often worth finding out the exact cause first – diagnostics costs €10.
Robot vacuum cleaner repair prices at the Vilnius branch
| Service | Price | Warranty |
|---|---|---|
| Fault diagnosis (diagnostics) of a robot vacuum or window cleaner | 10 € | – |
| Battery restoration or replacement (often needed when the robot won’t turn on, won’t charge, or the battery doesn’t last long enough) | from €30 | 2 mo. |
| Mainboard repair (usually when the robot won’t turn on or has poor suction) | from €40 | 2 mo. |
| Mechanical part repair (wheels or cleaning brushes not working) | from €35 | 2 mo. |
| Navigation part, sensor, laser or camera repair / replacement (when the robot gets lost, can’t see its way, or drives incorrectly) | from €30 | 2 mo. |
| Complete disassembly and cleaning, preventive maintenance | from €25 | – |
| Power circuit or button repair / replacement | from €25 | 2 mo. |
| Charging dock repair, often after mechanical or moisture damage | from €20 | 2 mo. |
| Replacement of broken housing parts | from €15 | – |
| Robot fault report for the insurance company (covered by insurance) | 30 € | – |
Faults with which robots come to the Vilnius branch
- Robot vacuum cleaner does not vacuum or has weak suction
- Robot vacuum cleaner does not turn on at all
- Robot vacuum cleaner does not charge or runs for too short a time
- Robot vacuum cleaner does not move or its wheels get stuck
- Brushes do not rotate
- Robot gets lost, cannot see its way or moves erratically
- Navigation turret does not rotate or laser does not turn on
- Robot beeps and shows an error message
- Robot fell down the stairs or was badly knocked
- Robot got wet
How to bring your robot vacuum cleaner to the branch in Vilnius
You will find the branch in Žirmūnai, inside the RIMI store – look for the „ELMEISTRAI” sign. The branch is open Mon–Fri 9:00–18:00 and closed at weekends, so it is best to bring your robot on a weekday.
You do not need to bring the robot vacuum cleaner disassembled. It is more important that it is reasonably clean and that you bring everything that helps reproduce the fault.
- the robot itself with its brushes and dust bin (empty the bin beforehand);
- the charging dock and the original power adapter – the fault is often in the dock rather than the robot;
- a short description of when the problem appeared and whether an error code or message is displayed;
- information about any incident, if the robot fell down the stairs, was flooded or got pinned by furniture.
If the robot got wet, do not plug it in to charge and do not try to dry it with a hair dryer.
What happens after you leave the robot
Diagnostics is carried out first – it costs €10, and we determine the cause of the fault within 24–48 hours. You will then know whether the problem is in the battery, motherboard, sensors, motors or charging dock, and can decide on the repair according to the price list.
The most common jobs are battery restoration or replacement (from €30), motherboard repair (from €40) and repair of wheel or brush mechanics (from €35). A 2-month warranty is provided for repairs of the battery, motherboard, mechanical part, navigation part, power-on circuit and charging dock. You can find a more detailed description on the main robot vacuum cleaner repair page.
When it is worth repairing a robot vacuum cleaner
Repair is usually worthwhile when the fault is clear: a worn-out battery, a jammed wheel, dirty or faulty sensors, or a brush that no longer rotates.
Repair of more expensive models with a laser navigation unit or camera is also possible: repair or replacement of the navigation part starts from €30. Diagnostics helps you decide, because afterwards you see the actual repair price and can compare it with the price of a new robot.
If the robot is insured, we can prepare a defect report for the insurance company – it costs €30, and this amount may be paid by the insurance company.
If the robot has started to beep or drive in circles, first wipe the sensors with a soft cloth and clear hair from the wheels – sometimes that is enough, and if not, bring the robot in for diagnostics.
Repair of other appliances at the same branch
If something else at home has broken down besides the robot, see also classic vacuum cleaner repair and other home appliance repair services. Curious how robots find their way around a room? Read the article about machine learning robot technology.
Frequently asked questions about robot vacuum cleaner repair in Vilnius
How much does robot vacuum cleaner diagnostics cost in Vilnius?
Fault diagnosis for a robot vacuum cleaner or window-cleaning robot costs €10. We determine the cause of the fault within 24–48 hours, and afterwards you will know how much the repair would cost.
When can I bring my robot to the Vilnius branch?
The branch in Žirmūnai is open Mon–Fri 9:00–18:00. We are closed at weekends.
Do you also repair window-cleaning robots?
Yes, fault diagnosis for window-cleaning robots costs 10 €, and the repair price depends on the fault.
Do I need to bring the charging station?
We recommend bringing the station and the power adapter, because some faults – not charging, not connecting – may be related to them rather than to the robot itself. Charging station repair starts from 20 €.
Is a warranty provided for repairs?
A 2-month warranty is provided for repairs of the battery, mainboard, mechanical part, navigation part, power-on circuit and charging station. No warranty is specified for full disassembly and cleaning, replacement of housing parts, or for the diagnostics and fault assessment report.